Girnar Ornaments encourage customers to provide complete mailing address along with the contact number/s & pin code for delivering the products on time. At Girnar Ornaments dispatch all orders within 24 hours (excluding holidays, Saturday and Sunday) after the placement of order. We will not take responsibilities for delays due to incomplete address listings. In a situation of re-shipment for the same order, customers will be responsible to pay re-shipping charges and any other related fines/penalties.

All orders are shipped through the best courier agencies and delivered at your doorsteps approximately within 3-7  Business working days; post the dispatch of your shipment. Orders are shipped on business days only. Business days are Monday to Friday 9:00 am-6:00pm, excluding holidays within India. During holiday season, we highly suggest that you place your order at least 5 days in advance to allow enough time for delivery. If you have any additional questions, please email us at sales@girnarornaments.com all products are shipped via reputed courier company like Bluedart, Fedex, Delhivery, Ecomexpress,  DTDC. Our Shipping Rates are subsidized and are comparatively much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers/customers the lowest shipping charges possible. Please note that shipping companies determine shipping charges based on the package weight.

At the time of delivery, if you are not available to receive the parcel, the courier company would get in touch with you to arrange for re-delivery or you can pick it up from their office location. In case if you have provided the office address, due to security reasons products might get delivered at the security desk itself, so please make sure you (are aware of) check with the security desk.

We do not take responsibility for any delay caused by any unforeseen time lags if the customer is not available at the time of delivery.

International Shipments

All International shipments are dispatched once payment is received from customer. Usually, all shipments will be dispatched in 48-72 hours. If there is a delay beyond that customer is notified via appropriate channel.  Delivery time is 3 to 10 days for fast shipping and 15-35 days for slow shipping options after dispatch. The estimated shipping timings are shown to you while you checkout and you agree to adhere to them while placing an order. Cash on Delivery is not available for International shipments.

Please note that the courier company would bill any kind of customs or duties if applicable for the ordered items, separately to the customer at the time of delivery which will depend on the rules and regulations of the country. The duties and taxes are not included in the price of the product, and we hold no control or liability over it. Different countries have different custom duty on imports and we request customer to know about it before placing an order. WE WILL NOT PROVIDE ANY KIND OF REFUND/DISCOUNT FOR DUTIES & TAXES APPLIES BY THE CUSTOMS BODY OF THE SPECIFIC COUNTRIES/GOVERNMENT. Also in-case customer Denies/Fails to pay it and shipment is returned to source we will refund the amount after deducting the said duties and taxes+ Shipping and rto charges + payment gateway charges.